Custom AI Solutions · Built for Any Industry

We put AI to work in your business.
Measured, not promised.

We build AI that handles repetitive work, finds opportunities in your data and helps your team move faster — using the tools and workflows you already have.

No rip-and-replace Humans stay in control Results are measured
What we do

Four ways we put AI to work.
Proven in production, over and over.

Every card below is a real production deployment, measured on that operation's own before-and-after data — a sample of the live systems we build and run.

Digital Workers

Automate repetitive work from end to end.

Freight & logistics · Quote desk
Email quotes answered in minutes — 24/7

The deployment featured in the Spotlight below: an agent reads inbound quote emails, prices each request from the client's own rate tables — never an AI guess — and replies in minutes, around the clock.

Turnaround: ~4 hrs → minutes ~2,300 hrs/yr returned
Consumer software · Support desk
A support backlog, cleared for good

AI analyzed the desk's own throughput data, then automated the busywork — auto-closing self-service requests, routing spam, drafting the most common replies. Same team of four.

Backlog 220–300 → ~0 <24h replies: 15% → 90%
Revenue Intelligence

Find revenue hiding in your existing data.

Subscription business · Billing
Failed payments, recovered automatically

AI analysis of payment-processor data found the top failure cause in minutes — work that took days by hand — and tuned the retry logic to recover revenue that was silently walking away.

$36K–$72K/yr recovered Analysis: days → minutes
Consumer SaaS · Executive reporting
An investor-grade dashboard in ~12 hours

Live recurring revenue, churn and cohort retention, built straight from live billing data — a job scoped at three to four developer-weeks, delivered in about 12 hours with ~75 passing tests.

3–4 weeks → ~12 hours Board-ready · live
Data & Machine Learning

Turn messy data into usable intelligence.

Data services · Engineering ops
Data onboarding, unblocked

Every new data-provider integration took a developer one to two days, and the queue was months deep. An AI integration agent cleared the entire backlog in a single day.

2–3 mo backlog → 1 day ~$7K/mo capacity freed
Commercial data · New capability
A predictive data pipeline in two weeks

A data-analysis capability that would have taken months with a dedicated specialist, delivered in two weeks — and now a reusable asset that compounds across every later project.

Months → 2 weeks No new hires needed
Products Built with AI

Build and modernize products faster.

Real estate · Consumer product
A conversational search agent that closed enterprise deals

A natural-language agent inside a national home-search platform helps buyers see what they can truly afford on live listings — and became the foundation for enterprise contracts and a per-market revenue model.

$60K/yr contract landed ~$100K/yr per market
Fintech platform · Product suite
Eight products modernized, one key account kept

An AI design-to-code workflow — design files straight to working components — rebuilt eight customer-facing products, cut development time 90%, saved ~$70K in outside costs, and lifted usage 30%.

$180K account retained Dev time −90%
Company-wide · Internal support
An expert every employee can ask

A company-wide agent that investigates bugs for non-technical staff, answers data questions in minutes that used to wait on a developer, and opens correctly prioritized tickets itself.

Answers: days → minutes Backlog: weeks → 1 day

A sample of production deployments. Company identities withheld; metrics are each system's own measured before-and-after operating data. Every one of these expanded what the team could do — none was designed to cut jobs.

What we build

A Digital Worker is an AI teammate
that pulls its weight from day one.

A Digital Worker works like an AI teammate: it handles repetitive requests from start to finish, using the tools and rules your team already relies on.

It handles the busywork

Quotes, intake, orders, updates and follow-ups — read, processed and answered end to end, 24/7.

It works inside your systems

Email, help desk, ERP and CRM — no rip-and-replace, nothing new for your customers to learn.

It knows when to hand off

Routine work gets done automatically. Exceptions go to your team with full context already attached.

The same request, with and without a Digital Worker.
Any routine customer request — a quote, an order, a claim, an application.
Today Request arrives Waits in the inbox Retyped into systems Priced & drafted by hand Answered hours later
With a Digital Worker Request arrives Read & priced in seconds Answered in minutes Your team handles only the judgment calls
Our engineering philosophy

AI for the human stuff.
Code for the precision stuff.

Language models are remarkable at reading and writing — and unreliable at exact numbers. So we split every job along that line.

The AI handles understanding

AI for understanding.

  • Reads messy emails, PDFs and forms
  • Understands intent and context
  • Extracts the details
  • Writes human-quality replies
Deterministic code handles precision

Code for precision.

  • Prices and every dollar figure
  • Your rules, rates and policies
  • Eligibility and compliance decisions
  • Same input, same answer — every time
The speed of AI. The precision of software. Humans remain in control.
Any industry

Any industry. The work is what matters.

If a process is repetitive, rules-driven and lives in email, tickets, spreadsheets or forms, it's a candidate for a Digital Worker. We learned the discipline in mortgage finance — where a wrong number is a liability — and it transfers everywhere.

Logistics & Freight Mortgage & Real Estate Insurance Legal & Professional Services Healthcare Administration Finance & Back Office

Bring us the process your team dreads — we'll tell you honestly whether AI fits it, and what it's worth if it does.

Case study · Logistics

From four-hour quotes to minutes — 24/7.

A freight company was manually pricing more than 20,000 email quotes a year. We built a Digital Worker that reads each request, prices it from the company's own rate tables — never an AI guess — and responds automatically. Everything below was measured in the client's own operating data.

Quote turnaround

Routine quotes answered in minutes, around the clock — including the 21% of demand that used to wait overnight and through weekends.

Team capacity returned
~2,300 hours/yr

Roughly the annual workload of an additional full-time hire — about $130K/yr of measured labor value — added back to the team without recruiting, hiring or training anyone.

Price consistency

Every automated quote is priced from the same deterministic rules — the same shipment gets the same price, every time, on every shift.

Where the humans went
~3× higher-value work

The team's senior quoters now spend their time on complex, custom shipments — work carrying roughly three times the value of a routine quote — instead of retyping the routine ones.

Not one job was cut — that was the point.

The goal of this system was never to eliminate employees. It was to make them more productive: the Digital Worker absorbs the routine volume, and the people absorb the growth — new accounts, complex quotes and new revenue — without the cost of hiring extra staff to keep up with the inbox.

Read the full case study See how the Digital Worker did it — the full analysis, charts and workflow, anonymized.

Metrics measured in the engagement's initial data analysis of the client's historical email threads, quoting records and payroll figures. Client identity withheld. Results vary by process, volume and data.

Our platform · Governance built in

Every Digital Worker runs on our agent platform — built to earn your trust.

Most tools focus on getting an AI agent to run. Our proprietary platform focuses on making it accountable: every agent we deploy is operated, governed and measured from one control layer — so you can audit it, budget it, pause it, and step in wherever it matters.

A record of every run

What the agent did, what it cost, where it hit trouble and what it decided — watch it live, and replay any past run for audits or troubleshooting.

Costs can't surprise you

Spend is tracked for every agent and every run, with budgets and hard limits — an agent can never quietly run up a bill.

Approval where it counts

A person can review, approve or correct the agent's work before it goes out — and you decide exactly where that checkpoint sits.

Fails safe, recovers itself

Long jobs pause and resume without tying up your systems. Failed steps retry on their own — and ask a human for help when they shouldn't.

Contained by design

Each agent's credentials are isolated — it can only reach the systems it was given. Even a manipulated agent can't take a sensitive action without approval, and every attempt is logged.

Your tools, any AI model

A plugin architecture connects the systems you already use, and nothing is locked to one AI provider — swap or mix models as pricing and quality change.

And autonomy is still earned, never assumed.
Every agent is proven against your own historical work before go-live, then supervised until the results say otherwise — at whatever pace you set.
How trust grows Backtested on your history Go-live: human-reviewed Spot-checks Autonomy — when  you  say so
Working with us

Measured before it's built.
Proven before it's trusted.

Measure the opportunity

We analyze your workflow and your real data — mailboxes, tickets, systems — and quantify the time, cost and value before any build.

Numbers before commitments

Build and prove it

We build around your existing systems, then replay your own historical work through the agent until it clears the accuracy bar you set.

Go live gradually

Your team reviews the work first. Autonomy grows only when the results prove it should — and you can always step in.

Our fees can even be tied to the savings the system actually delivers.

Grounded in your own payroll and volume figures, with the value dashboard as the single source of record. When the Digital Worker doesn't deliver, we don't get paid.

Let's talk

Bring us the work your team dreads.

In 30 minutes, we'll tell you whether it's a good fit for AI — and what automating it could be worth. No sales pitch. No commitment. Just a measured fit assessment.

We'll tell you honestly if AI isn't the answer Fees can be tied to measured savings
JS
Jeff Springer Co-CEO · RatePlug AI
jeff.springer@rateplug.com (877) 710-0808 RatePlug.com — our mortgage & real estate platform
Tell us the process and roughly how many requests a month it sees — we'll bring an automation read on it to the first call.